This page is maintained by @Joanna Ciecierska (Head of People & Culture)
TL;DR: In this page you can find out what do we do to gain our employees’ feedback on different people processes and working environment.
Our People Team oversees the onboarding process for our new team members, ensuring a smooth transition into their roles. To achieve this, we are sending an onboarding feedback survey to our newcomers a few weeks into their journey with us. The primary aim of this survey is to assess whether our new colleagues have the necessary resources, information, and support to foster confidence in their positions. We also want to understand if they feel welcomed at HelloBetter and in their respective teams. Furthermore, we eagerly seek any suggestions on how we can enhance the onboarding experience, valuing every valuable hint or tip.
Below is a small excerpt from the feedback (Jan 2022 - Jan 2024):
Since May 2022, our People & Culture team is conducting individual interviews with new team members after their 3rd month at HelloBetter. The primary goal of this initiative is to gain insights into how our new colleagues are adapting to their roles, whether their expectations are well-defined, and if they're receiving the necessary support, including regular 1on1 sessions and feedback from their managers. These interviews offer a platform for a deeper understanding of each individual's role and allow us to address their specific needs. During these interviews, we also discuss the growth opportunities within HelloBetter and the support available (i.e. Personal Development budget). It’s also a great opportunity to sustain a great working relationships and share that People Team cares!
These initiatives enable us to proactively identify and respond to any support needed while continuously enhancing the effectiveness of our onboarding programs.
While the feedback surveys yield satisfactory results, there is consistently an opportunity for improvement.
👂Here is what our Newcomers point out to us that could be better: